Effective Date: October 6, 2025

Brand Name: Jasmine & Threads

Founder: Yasmeen Sayed

Address: Riddhi Siddhi Apartment, Flat No:305, Gate No:8, Malwani, Mahada, Malad-West, Mumbai – 400095

Email: jasmine.threads2025@gmail.com

Phone: +91 8879461165

1. Introduction

Welcome to Jasmine & Threads. By accessing or using our website, services, or purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.

If you do not agree to these terms, please discontinue the use of our website.

2. Use of Website

  • You must be at least 18 years old to make purchases from our website.
  • You agree to provide accurate, complete, and updated information when making a purchase or creating an account.
  • You agree not to misuse the website for unlawful or fraudulent activities.

3. Products & Orders

  • All products listed on Jasmine & Threads are subject to availability.
  • Prices are displayed in INR (₹) and may change without prior notice.
  • Placing an order constitutes an offer to purchase, which we may accept or decline.
  • We reserve the right to cancel or refuse orders if there is an error in pricing, product availability, or payment verification.

4. Payments

  • We accept payments through secure gateways (debit/credit cards, UPI, net banking, wallets, etc.).
  • By providing payment details, you confirm that you are authorized to use the chosen payment method.
  • Jasmine & Threads is not responsible for delays or errors caused by third-party payment gateways.

5. Shipping & Delivery

  • Orders are processed and shipped within the timelines mentioned on our website.
  • Delivery times are estimates and may vary due to external factors (courier delays, natural events, strikes, etc.).
  • We are not liable for delays caused by third-party courier services.

6. Returns, Exchanges & Refunds

  • Returns/exchanges are accepted only if the product is defective, damaged, or incorrect.
  • Customers must raise a return request within 7 days of delivery by contacting us at jasmine.threads2025@gmail.com
  • Products must be unused, unwashed, and in original packaging with tags intact.
  • Refunds (if applicable) will be processed to the original payment method within 7–10 business days.

7. Intellectual Property

  • All content on our website, including images, designs, logos, text, and graphics, are the property of Jasmine & Threads.
  • You may not copy, distribute, or reproduce any material without prior written consent.

8. Limitation of Liability

  • Jasmine & Threads is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • We make no guarantee that the website will always be error-free or uninterrupted.

9. Privacy Policy

Your use of our services is also governed by our Privacy Policy (link to be added). Please review it for details on how we handle your personal information.

10. Governing Law & Jurisdiction

  • These Terms & Conditions shall be governed by the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

11. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us:

Jasmine & Threads

Founder: Yasmeen Sayed

Address: Riddhi Siddhi Apartment, Flat No:305, Gate No:8, Malwani, Mahada, Malad-West, Mumbai – 400095

Email: jasmine.threads2025@gmail.com

Phone: +91 8879461165