Effective Date: October 6, 2025

Brand Name: Jasmine & Threads

Founder: Yasmeen Sayed

Address: Riddhi Siddhi Apartment, Flat No:305, Gate No:8, Malwani, Mahada, Malad-West, Mumbai – 400095

Email: jasmine.threads2025@gmail.com

Phone: +91 8879461165

1. Overview

At Jasmine & Threads, we strive to deliver your favorite fashion pieces quickly and safely. This Shipping & Delivery Policy explains our shipping methods, timelines, charges, and related terms.

2. Shipping Locations

  • We currently ship across India.
  • International shipping may be introduced in the future (details will be updated).

3. Order Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

4. Delivery Time

  • Standard delivery within India takes 4–7 business days (depending on your location).
  • Remote areas may take longer (7–10 business days).
  • You will receive tracking details via email/phone once your order is shipped.

5. Shipping Charges

  • Standard Shipping: ₹49–₹99 (may vary by location & order value).
  • Free Shipping: On all orders above ₹999.
  • Shipping charges (if any) will be displayed at checkout before payment.

6. Order Tracking

  • Once your order is dispatched, we will send you a tracking number and courier partner details via email/SMS/WhatsApp.
  • You can track your package online until it reaches your doorstep.

7. Delays in Delivery

  • While we aim to deliver on time, delays may occur due to courier partner issues, weather conditions, or unforeseen events.
  • Jasmine & Threads is not liable for such external delays, but we will assist you in tracking and resolving delivery issues.

8. Wrong or Undeliverable Address

  • Please ensure your shipping address and contact details are correct at the time of placing the order.
  • If a package is returned due to incorrect address or failed delivery attempts, re-shipping charges may apply.

9. Damaged Packages

  • If your order arrives damaged, please take clear photos and contact us within 48 hours of delivery.
  • We will investigate and arrange a replacement/refund if applicable.

10. Contact Us

For any queries regarding shipping and delivery, you can reach us at:

Jasmine & Threads

Founder: Yasmeen Sayed

Address: Riddhi Siddhi Apartment, Flat No:305, Gate No:8, Malwani, Mahada, Malad-West, Mumbai – 400095

Email: jasmine.threads2025@gmail.com

Phone: +91 8879461165